Privacy Policy for FILMLAB; Effective Date: 3/16/2026

FILMLAB LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, disclose, and safeguard your information when you interact with our business, including in person at our shop, through our website, through third-party websites, and through lead forms or advertisements hosted on external platforms. We may collect personal information that you voluntarily provide to us, including your name, phone number, email address, vehicle details such as make, model, and year, and any other information you provide when requesting a quote, scheduling an appointment, or communicating with us. We may also collect information through third-party lead forms and platforms, including but not limited to social media sites, advertising networks, and service marketplaces, where you submit your information to request services or receive communication from FILMLAB. In addition, if you interact with our website, we may automatically collect certain technical information such as your IP address, browser type, device information, and browsing behavior through cookies or similar tracking technologies. Payment information is processed securely through third-party providers, and we do not store full payment card details on our systems. We use the information we collect to provide and manage our services, including scheduling appointments, delivering window tint and paint protection film services, communicating with you regarding your requests, sending updates or promotional messages where permitted by law, processing payments, maintaining internal records, and improving our business operations, marketing efforts, and customer experience. Information collected through third-party lead forms or websites may be used to contact you regarding your inquiry and to provide relevant service information, and may be combined with information we collect directly from you. We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers and vendors who assist in operating our business, such as payment processors, customer relationship management systems, marketing platforms, and appointment scheduling tools, as well as with third-party platforms through which you submitted your information when necessary to respond to your request. We may also disclose your information if required to do so by law or in response to valid legal requests, or when necessary to protect our rights, property, or safety. We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure; however, no data transmission or storage system can be guaranteed to be completely secure, and you provide your information at your own risk. If you access our services through third-party websites, platforms, or advertisements, please be aware that those third parties operate independently and have their own privacy policies and practices, and we are not responsible for the content, security, or privacy practices of those external services. Depending on your location, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of your data, as well as the right to opt out of marketing communications at any time. You may exercise these rights by contacting us using the information provided below. If you no longer wish to receive promotional messages, you may opt out by following the unsubscribe instructions in those communications or by contacting us directly. Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. We reserve the right to update or modify this Privacy Policy at any time, and any changes will be effective immediately upon posting with an updated effective date.

If you have any questions about this Privacy Policy or how your information is handled, please contact FILMLAB at AREC@FILMLABTN.COM. By interacting with our services, website, or third-party lead forms, you acknowledge and agree to the terms of this Privacy Policy.